Support

Stuck, found a bug, or have an idea? Email jjstyle@vantagemethod.com — a human reads every message.

How do I back up my journal?

In the app: Profile → Backup & Sync → sign in with your email, and subscribe. After that the app backs up automatically as you train.

How do I restore on a new phone?

Install the app, then sign in with the same email from Profile → Backup & Sync. If the new phone's journal is empty, your backup is restored automatically.

How do I cancel my subscription?

Subscribed on the web: sign in here and use Account → Manage billing. Subscribed in the app: iPhone Settings → your name → Subscriptions → JJStyle Journal. You keep access until the end of the paid period.

How do I delete my account?

In the app (Profile → Backup & Sync → Delete account) or here on the web (Account → Delete account & backup). This permanently removes everything we store for you. The journal on your phone stays on your phone.