Support

Stuck, found a bug, or have an idea? Email jjstyle@vantagemethod.com — a human reads every message.

How do I sign in and start my membership?

In the app, the membership screen takes your email right there: type it in, we send a 6-digit code, and you're signed in — then pick monthly or annual. That screen appears on its own the first time you create something (an entry, a sequence, a technique, a video), and you can open it anytime from Profile → Account. You can also subscribe here on the web from Account.

How do I back up my journal?

There's nothing to turn on — backup comes with the membership. While you're signed in, the app backs up automatically as you train.

How do I restore on a new phone?

Install the app, then sign in with the same email — from the membership screen or Profile → Account. If the new phone's journal is empty, your backup is restored automatically.

How do I cancel my subscription?

Subscribed on the web: sign in here and use Account → Manage billing. Subscribed in the app: iPhone Settings → your name → Subscriptions → Jiu Jitsu Style. You keep access until the end of the paid period.

How do I delete my account?

In the app (Profile → Account → Delete account & backup) or here on the web (Account → Delete account & backup). This permanently removes everything we store for you. The journal on your phone stays on your phone.